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Our Approach
Appreciative Inquiry
What Others Say

What is Appreciative Enquiry?
• AI is the study and exploration of what gives life to human systems when they function at their best
• An approach for personal and organizational change
• Based on the assumption that questions and dialogues about strengths, successes, values, hopes and dreams are themselves transformational
• Human organizing and change at its best is a relational process of inquiry, grounded in affirmation and appreciation

AI – is founded on the following beliefs about Human Nature and Human Organizing
• People individually and collectively have unique gifts, skills and contributions to bring to life
• Organizations are human social systems, sources of unlimited relational capacity, created and lived on language
• The images we hold of the future are socially created and once articulated, serve to guide individual and collective actions
• Through inquiry and dialogue (communication) people can shift their attention and action away from problem analysis to lift up worthy ideals and productive possibilities for the future

The 4-D Cycle

From Deficit-Based Change to Positive Change
  Deficit-Based Change Positive Change
Intervention Focus
Identified Problem Affirmative Topics
Selected People All (Whole System)
Action Research Diagnosis of problem
Cause and effect
Quantitative analysis
Profile of need
Conducted by external “experts”
Discovery of positive core
Organization at its best
Narrative analysis
Map of positive core
Conducted by members
Dissemination Feedback to decision makers
Widespread and creative sharing of best practices
Creative Potential Brainstormed list of alternatives
Dream of a better world and the organization's contribution
Result Best solution to resolve the problem
Design to realize dreams and human aspirations
Capacity Gained Capacity to implement and measure the plan
Capacity for ongoing positive change

Six Reasons Why AI Works
1. Builds relationships - enabling people to be known in relationships, rather than in roles
2. Creates an opportunity for people to be heard
3. Allows opportunities for people to dream, and to share their dreams
4. Creates an environment in which people are able to choose how they contribute
5. Gives people both discretion and support to act
6. Encourages and enables people to be positive

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